Why do you require a credit card to register and bid?
We want to ensure that all of our bidders are valid, qualified bidders. In this way, we assure all bidders that every bidder has met the same conditions to be able to bid in our auctions.
Can I look at the alpacas before I bid?
Each auction will have information regarding where the alpacas are located, the name and telephone number of the contact person, and, if applicable, a scheduled preview time. If there is a specified preview time, you may preview the alpacas only during this time, no exceptions.
Do you ship alpacas?
Alpacabid.com does not offer shipping. However, Alpacabid.com may offer names of transporters. It is the Bidder's responsibility to make any shipping arrangements if shipping is needed. However, Sellers may offer shipping. Check the specific auction terms and listings to see if shipping is available from that Seller.
How long do I have to pay for my Alpacas?
Each auction has a deadline for payment. Review the auction terms carefully to be sure you understand all deadlines. THERE ARE NO EXCEPTIONS TO DEADLINES!! Any alpaca not paid for in full by the stated payment deadline will be automatically charged to the credit card on file for your bidder number. If a credit card is invalid or cannot be charged for any reason, ownership of the alpacas will revert to the Seller, who may resell the alpacas.
How long do I have to pick up my alpacas?
Each auction has a deadline for pick-up. Review the auction terms carefully to be sure you understand all deadlines. THERE ARE NO EXCEPTIONS TO DEADLINES!! Ownership of any alpaca not removed by the stated pick-up deadline will automatically revert to the Seller, and any funds paid will be forfeited for failure to comply with auction terms.
What are bid increments?
A bid increment is the minimum amount required to raise the bid. For example, if the current bid on an alpaca is $100, and the bid increment is $5.00, you must bid at least $105 to raise the bid. Bid increments are set at $1.00, $2.50, $5.00, $10.00, $25.00, $50.00, $100.00, $500.00 and $1,000.00, based on the current bid level. You may not bid in increments smaller than the set bid increment for an alpaca.
What if I change my mind after bidding?
By bidding on an alpaca, you are creating a contract that is enforceable in a court of law. Alpacabid.com will pursue all legal remedies required to enforce this contract. The terms of usage prevent retraction of a bid once it has been made. If you are unsure about an alpaca, DO NOT BID; no bids will be retracted.
Do I have to pay sales tax?
The States of Maryland and Indiana require us to collect sales tax for all applicable sales. If you believe you are entitled to an exemption from sales tax, please complete the appropriate form, scan it and email it to firstname.lastname@example.org prior to bidding. It is Bidder's responsibility to ensure that we have the correct form on file before payment is made. No refunds of sales tax will be issued after payment has been made.
How does the Auto-Extend feature work?
If an auction receives a bid in the last five minutes, the ending time for that auction will automatically be extended by five minutes. Once five minutes have passed without any bidding, the auction will close. This feature prevents "sniping" and allows all bidders an equal opportunity to be the high bidder if they so choose.
How will I know if I am the high bidder?
We will send your invoice by e-mail within a couple of hours after the auction closes.
Why did I not receive my invoice?
Depending on the settings of your email program(s), your email service may route emails from us directly to your Junk or Bulk email folder. By adding us to your "safe" list and ensuring that you can receive HTML messages, you will decrease the possibility that your invoice is not received. If you believe you have won alpacas, or are not sure, but have not received an invoice within a couple of hours after the auction closes, please feel free to call us at 765-965-2680. We will do our best to assist you in receiving your invoice. Remember that you can always go back to the auction listings and look to see if your bidder number is the high bidder.
How do I pay?
We accept Visa, MasterCard, American Express, Discover and cash. We do not accept personal or business checks. If mailing payment, please address to: Got2bid, 4817 Inke Road, Richmond, IN 47374. The physical address for overnight envelopes is: Got2bid, 5970 SR 121, Richmond, Indiana 47374. Payments must be received in our office by the stated payment deadline.